
1xBet Fair Play Policy & Betting Rules
- To register on this website, users must agree to the Terms of Service. If these terms are updated, existing users may choose to stop using the services before the changes take effect, which will be at least two weeks after the announcement. While translations in multiple languages may be available, the original English version takes precedence over any translated copies.
- 1xbet-vietnamonline.com is managed by Caecus N.V., a company registered under the laws of Curaçao with Company Number 163779. It operates under a gaming license issued by the Curaçao Gaming Control Board (license number OGL/2024/1262/0493) as per the National Ordinance on Offshore Games of Hazard (NOOGH). The license was issued on 07/11/2024. Payment transactions are processed by Exidna Enterprises LTD (НЕ435756) and Kassifoni Enterprises LTD (НЕ435760).
- Participation in games requires acceptance of the Responsible Gaming Agreement (RGA) and its Gaming Terms of Service (GT&C). These documents contain crucial restrictions designed to protect both players and others. It is essential to carefully review the RGA/GT&C before engaging in any gaming activity.
- Access to the website and its services may be considered illegal in specific jurisdictions, such as the USA, the United Kingdom, Cyprus, and the Netherlands. The website is not intended for use by individuals in regions where sports betting, gambling, or related activities are prohibited.
- The following individuals are restricted from placing bets:
- Those under 18 years old.
- Individuals directly involved in events being bet on, such as athletes, coaches, referees, club owners, or any affiliated personnel.
- Representatives of other bookmakers.
- Individuals with gambling addiction issues.
- Persons legally prohibited from entering into contracts with bookmakers.
- The availability of the website in a particular country or language does not imply authorization to use it for gambling activities. Users are responsible for ensuring their compliance with local laws. The presence of the website in a region does not constitute an offer or solicitation to engage in betting.
- Users must determine whether gambling is legal in their jurisdiction before registering or using the website. They confirm they have sought legal advice before signing up. If the company determines that a user resides in a restricted jurisdiction, the account may be closed, and any remaining balance (minus winnings from the most recent deposit) will be refunded.
- The bookmaker reserves the right to decline bets from customers who violate the terms. Additionally, it can refuse bets from any customer who acts against social and public order standards. The bookmaker may also decline any bet without providing a reason.
- All bets are settled based on data from the processing center. Winnings are paid out within 30 days following the official publication of results. A bet is considered successful only if all predicted outcomes are correct.
- Betting odds, handicaps, totals, and stake limits may change after a bet is placed, but the terms valid at the time of the bet will remain applicable. Customers should review any pre-match market updates before placing a bet.
- In case of technical failures or incomplete live-streams, refunds for Esports Live bets will only be issued if the event does not take place or if bets remain unsettled by the bookmaker.
- If a bet is accepted due to an obvious mistake (such as incorrect event listings or mismatched odds), the bookmaker reserves the right to void the bet. In such cases, the bet will be settled at odds of 1.
- If incorrect odds are displayed, the bet will be settled based on the final outcome at the correct odds applicable to the market.
- The company reserves the right to block bets on events suspected of match-fixing before an official conclusion from an international body. If match-fixing is confirmed, bets may be declared invalid and settled at odds of 1. The bookmaker is not obligated to provide evidence to customers.
- 1xBet is dedicated to fair play and acknowledges that match-fixing and event manipulation are linked to criminal activities, including organized crime. The company complies with the “Council of Europe Convention on the Manipulation of Sports Competitions” (CETS No.215) and relevant legal requirements.
- The bookmaker may void bets if there is suspicion or confirmation of unfair play, unauthorized account usage, or unusual betting activity. The term “foul play” includes intentionally losing matches, match-fixing, or other breaches of competition rules for financial or other gains.
- If the betting rules are updated, customers will be informed accordingly. Bets placed after the changes will be subject to the revised rules, while existing bets remain unaffected.
- A connection failure while confirming a bet does not result in bet cancellation.
- Placing a bet signifies the customer’s agreement with the betting rules.
- Bets are settled, and winnings are determined based solely on the bookmaker’s declared results. Any disputes regarding results, event dates, or starting times will be reviewed based on official sports federation documents.
- Complaints related to team names, player names, or venue transliteration or translation errors will not be considered. Tournament titles are provided for reference only, and errors in their names do not warrant a stake refund.
- The bookmaker is not liable for any indirect, collateral, or incidental losses, including lost profits, even if users were aware of potential risks.
- Customers are informed about the odds of winning and the potential risks associated with gambling losses.
- Withdrawals and deposits can be managed through the “My Account” section.
- The bookmaker retains the right to update the rules and introduce new provisions at any time. Any modifications take effect immediately upon publication on the website.
